Frequently Asked Questions (FAQs)
- What payment methods are accepted?
We accept credit cards (Visa, MasterCard, American Express), and other secure payment methods.
- How can I track my order?
Once your order has shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order online.
- How long does it take to receive my order?
Delivery times vary depending on your location and the shipping method chosen. In general, orders are processed and shipped within [number] business days of order confirmation.
- Can I return a product if I am not satisfied?
Yes, you can return a product within 30 days of receipt. Please see our [Return & Refund Policy] (link to return & refund policy) for more details on the return procedure.
- How can I contact customer service?
You can contact us by e-mail at femalefitshop@gmail.com. We strive to respond to all inquiries within 24 hours.
- Do you ship internationally?
No, we only ship our products in the US.
- What should I do if my product is damaged or defective?
If you receive a damaged or defective product, please contact us immediately at fpbigdatasalesgroup@gmail.com with photos of the damaged product. We will provide you with a replacement or refund according to your preference.